Refund Policy

If we have not yet provisioned your Coursera seat, you can cancel for a full refund, no questions asked. Once your seat is provisioned and the invite has been sent to your email, the purchase is final, because the seat has been bought from Coursera in your name.

You get instant access to tutor-taught courses, so refunds work on a fair-use basis: within 7 days of purchase and with less than 25% of lessons completed, we will refund you in full. After 7 days, or once you have completed a quarter of the course, the purchase is final.

1-on-1 sessions are included with eligible courses and have no separate price, so they carry no refund value. If your tutor repeatedly fails to honour accepted sessions, contact us and we will make it right.

Payments are held by Myri until delivery is complete. For tutor-taught courses, the tutor's share is only released after your 7-day refund window closes without a valid claim; for Coursera courses, funds are treated as earned once your seat is provisioned. If your refund or dispute is upheld before release, the held funds come back to you.

Raise any dispute on WhatsApp at +234 812 353 2839 or by email at hello@myri.ng. We acknowledge disputes within 2 business days and resolve them within 14 calendar days: refund, replacement, or a written explanation. Related funds stay held while a dispute is open. You may also pursue a chargeback through your bank at any time.

Message us on WhatsApp at +234 812 353 2839 or email hello@myri.ng with your order email address. Approved refunds are returned through our payment processor to your original payment method, normally within 5 to 10 business days.